Home Care From the Heart & Soul

Families Choice Home Care is a family-owned and operated non-medical home care agency. We are not a corporate franchise, which means we have the great honor of bringing our hearts, compassion, and personalized experiences to our clients in the comfort of their Inland Empire homes. 

Every single member of our organization has personal experience with home care services. This understanding fosters the passion we have for home care services and our dedication to adding the personal touches that enrich the lives of our clients and their families. 

Ultimately, our focus is to keep our clients safe, happy, and healthy at home. Aging-in-place avoids the traumatic loss of community, possessions, loss of independence and freedom, or the loss of spirit that diminishes our zest for living. 

Families Choice Home Care Offers Personalized Home Care Services

We treat the patients and families we serve as extended members of our own family, and there’s a reason for that.

Before opening the doors at Families Choice, our president and CEO, Ken Ingram, served as the Chief Information Officer at the Children’s Oncology Group in Arcadia, California. That role was instrumental in understanding how vital high-quality, heart-centered caregiving was to patients and their families. 

Then, Ken was diagnosed with cancer. At that point, his wife, Nancy (also our Office Administrator), stepped in to become his primary caregiver throughout his treatments. Ken knows he would never have experienced the level of care and quality of life he received if he and Nancy hadn’t had access to the highest-quality home care available. 

Nancy has a first-hand understanding of the critical role an extended team of caregivers plays. It is vital that caregivers’ personalities are precisely matched to the client’s needs and the household.

It’s that level of care, an extension of the heart and soul of our licensed and trained caregiving team, that keeps the Families Choice team personally connected to our clients and their families. 

Personalized Home Care Deserves Weekly, In-Person Supervisory Visits

One thing that sets us apart from other home care agencies is that we schedule weekly, in-person, supervisory visits from our Caregivers’ supervisory team.

While we value the digital technology that allows us to remain in continuous communication with our clients, their caregivers, and the family, nothing compares with in-person, human-to-human visits. During these visits, our supervisors gain a more profound and comprehensive insight into the clients, their current care plan, what’s working (or what isn’t), and the client’s changing needs.

We can make recommendations and changes from these observations so our team continues delivering the highest quality of care. This means your loved one’s care plan remains current and is always aligned with their needs in the present moment.

Qualifications and Appreciations

We are proud to be the Inland Empire’s premier, family-owned, and operated home care agency. We are licensed (#364700029), and our agency is also registered with the California Department of Social Services

Our caregivers are all pre-screened via a complete criminal background check, have clean DMV records, and have impeccable work experience and references. We are committed to providing ongoing education and training for all of our employees on an annual basis. 

Our utmost professionalism, combined with the warm and compassionate hearts our team brings to their work, is the reason why Families Choice Home Care continues to receive excellent reviews and ratings from current and former clients.

Families Choice Home Care is also highly regarded by the home care industry’s top organizations, which is how we’ve qualified to receive the Caring Star for four straight years. This year, we were also honored to receive the Provider of Choice Award and the Employer of Choice Award from Home Care Pulse.

We’re one of the highest-rated home care agencies in the region for a reason. Our home care services bring health, safety, humor, curiosity, and quality of life to every home we serve.

Just as we believe our in-person supervisory visits are essential to guiding our platinum level of client care, we believe meeting our clients and their families is the best way to learn more about one another to determine if our agency is the best fit. 

Contact Families Choice to schedule your in-home assessment and find out more about how our multifaceted home care services can seamlessly support your long-term health care plan. 

 

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